Free Technical Support
TDi are proud of our reputation for always responding to our clients’ requests for help.
Free Help & Advice
TDi are proud of our reputation for always responding to our clients’ requests for help, sometimes they are not even tachograph related but we will do our best to source the appropriate answer because ALL clients are important to us.
On a daily basis we have clients who very often know the answer but want confirmation that they are right, others want clarification on a legal point.
We are your:
- FREE
- FRIENDLY
- HELPLINE
Don’t ever feel that a question is too stupid because if you don’t know, ask the experts!
Free Technical Support
TDi unlike many of our competitors feel that if someone has bought something from us whether it is Software, Hardware or both they should be entitled to free telephone or remote desktop technical support from our dedicated IT department, this usually takes the form of:
- A step by step talk through of software installation and setting up of file structures suitable for your IT system or
- We can remote on to your computer and set things up for you without then need to travel to your premises
- Help and advice with digital driver/vehicle downloads
- We always try to help even when the problem is not related to our products i.e. windows system errors etc
- We speak your language and don’t use “Techy Talk”
- We are available 7 days per week
